MAP Mobile Adaptive Procedure

.
	Siemens IT Solutions and Services
	Italian Ministry of Interior
	Livorno Municipality
	SCMC
	Lazio Region
	Conseil Général de la Dordogne
	KPeople (Subcontractor)

Mobile Adaptive Procedure is a complete set of flexible services that could be adapted to existing scenarios with the aim to facilitate (on the move too), the work for civil servants in two main ways:
a) Providing shortcuts to common practices, one stop shop and procedures
b) Capitalising the experience among the working team transforming them in “practices”
The whole service is provided through the extensive use of semantic analysis of users talk.
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Objective

Mobile Adaptive Procedure is a project co-funded by the European Commission under the eTen framework for the initial deployment phase.
The scope of services offered by MAP is in the field public employee’s assistance especially where the temporary lack of information decreases the possibility to identify the best solution [...]

Technical approach

MAP is an eAssistance system to support the organization’s employees in the daily contact with citizens or customers or in emergency rescue. [...]

Deployment Site

History

MAP Initial deployment phase will be focused on boosting the efficiency within the business processing, whenever human knowledge it is a competitive key both during the collecting and retrieval phases.

Funded by: eTEN
Total Cost: €14.7m
EC Contribution: €4.39m
Project Type:
. eTen Initial Deployment
Call for proposals:
. eTen - 2006-1
Execution:
. From: 01/2008
. To: 12/2010

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